Privacy Policy

For more information or if you have any questions about this privacy policy, please contact us at


Your privacy is very important to everyone at WHEN Enterprises Corporation, an Arizona corporation, Find Your When, Inc., an Arizona Corporation, and their affiliates (collectively, “us,” “we,” FYW” or “Company”) We have established this privacy policy (“Privacy Policy”) to explain to you how your personal information is protected, collected, and used when you use (the “Site”) or our Services (as defined in the Terms of Use and Services) accessible through the Site.


This Privacy Policy applies to all members, visitors to, and users of (collectively or separately, “you“), FYW’s Services. This Privacy Policy does not apply to any other website or digital service that you may be able to access through FYW’s Services or any website or digital services of FYW Advisors, vendors, or partners, each of which may have data collection, storage, use, and disclosure practices and policies that may materially differ from this Privacy Policy. Your use of the Products and Services is governed by this Privacy Policy and our Terms of Use and Services

This policy applies to information we collect:

  • On this Site.
  • In email, text, and other electronic messages between you and this Site.
  • Through mobile and desktop applications you download associated with this Site, which provide dedicated non-browser-based interaction between you and this Site.


01. Your Consent to this Privacy Policy

Please read this Privacy Policy carefully to understand our policies and practices regarding your information, including Personal Information and Protected Health Information (both, defined below), and how we will treat it. If you do not agree with our Privacy Policy, your choice is not to use FYW’s Services. We may change and reserve the right to modify this Privacy Policy at any time, so please review it frequently. It is your responsibility to check this Privacy Policy for any changes. Your continued use of the Services after we make changes is deemed to be an acceptance of those changes.


02. Personal Information

Personal information is information about you that is personally identifiable, such as your name, age, date of birth, gender, postal address, e-mail address, telephone number, ethnicity and ancestry, employment and career-related information (including a Member’s self-expressed interests, skills, and values), certain family information (including the occupations, employment, and educational status of your parents and siblings), and certain other personally identifiable information such as user names and passwords. (“Personal Information”).  When you use WHEN’s Products and Services, we may collect, use or disclose your Personal Information consistent with this Privacy Policy. If you are a Member, you acknowledge that we may collect this Personal Information from you directly and/or from your WHEN Advisor(s). We may ask you and/or your WHEN Advisor(s) to provide Personal Information about you that will enable us to enhance our ability to serve your needs and/or your use of WHEN’s Products and Services. It is entirely your choice whether or not to provide Personal Information through WHEN’s Products and Services. If you choose not to provide requested Personal Information, you may not be able to use certain features of WHEN’s Products and Services.


03. Protected Health Information

As used in this Privacy Policy, “Protected Health Information” means Personal Information in conjunction with information related to physical or mental health, such as medical history, family history, medical diagnosis, health background, current health status, age, gender, sexual behavior and sexual orientation, demographic information (including race, ethnicity, marital status, salary, education, political, religious, and trade union information) and information related to the diagnosis and treatment of health conditions, over-the-counter and prescription medications, health supplements, laboratory test results, payments for treatment and health insurance information, or other personally identifiable information under an applicable law such as HIPAA governing the use or disclosure of Protected Health Information (or as States may otherwise define Protected Health Information). As a Member, you acknowledge that we may collect this Protected Health Information from you directly or from your WHEN Advisor(s). We may ask you or your WHEN Advisor(s) to provide Protected Health Information about you that will enable us to enhance our ability to serve your needs and/or your use of WHEN’s Products and Services. When you use WHEN’s Products and Services, we may collect, use or disclose Protected Health Information consistent with this Privacy Policy and our Terms of Use It is entirely your choice whether or not to provide Protected Health Information to or through WHEN’s Products and Services. If you choose not to provide requested Protected Health Information, you may not be able to use certain features of WHEN’s Products and Services.


04. Information Collection & Use

Company collects Personal Information from you through the Services to allow us to provide the Services that will most likely meet your needs and preferences.  We only collect Personal Information about you that we consider necessary for achieving this purpose.

In general, you can browse Company and “opt-out” from providing us with any Personal Information.  Once you agree to provide us with Personal Information, you are no longer anonymous to us. If you choose to use and/or purchase certain Services we may require you to provide contact and identity information, billing information, and other Personal Information as indicated on the applicable forms. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use or purchase a particular service.

We collect several types of information from and about users of our Site, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
  • that is about you but individually does not identify you; and/or
  • about your internet connection, the equipment you use to access our Site and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

We may track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand our customers.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities, we may collect and retain such information in a file specific to you.


05.Payment Data

Upon your enrollment as a Member, we may collect a membership fee or other charges via credit card payment for your access to and use of FYW Products and Services. In connection with your payment of this fee or other charges, we capture certain credit card information and other personal information related to your payment, including (“Payment Data“). It is entirely your choice whether or not to provide Payment Information to or through FYW Products and Services. If you choose not to provide requested Payment Information, you may not be able to use certain Products and Services.

Under some circumstances we may require some additional financial information. We use your financial information, including credit card information, to verify the accuracy of your name, address and other information, as well as to bill you for your use of our services and products.


06. Use of Your Personal Information

We use your Personal Information, and other information we obtain from your current and past activities using the Services to: present our Site and its contents to you; resolve disputes; troubleshoot problems; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience on Company; detect and protect us against error, fraud and other criminal activity; to provide you with notices about your subscription, including expiration and renewal notices; To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; enforce our Terms of Use; and as otherwise described to you at the time of collection. We may compare and review your Personal Information for errors, omissions, and accuracy.

You agree that we may use your Personal Information, including your email address, to improve our marketing and promotional efforts, to analyze Company usage, to improve the Services, and to customize Company’s content, layout, and services. These uses improve Company and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe, and customized experience while using Company and/or the Services.


07. Communications from Company

We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we provide you a way to unsubscribe from each of these communications.  If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each such communication or by contacting us.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if access to our products is temporarily suspended for maintenance, we might send you an email or text message. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, please do not submit your Personal Information to Company.


08. Public Information

Any Personal Information or other information that you may choose to share in a posting or online discussion or forum made available via our Site is publicly available and not private or confidential (your “Public Information“). Your Public Information may be seen and/or collected by third parties and used in ways that we are unable to monitor, control, or predict. You are solely responsible for your Public Information. We have sole discretion whether to publish your Personal Information and we reserve the right, without prior notice, to monitor, edit, remove or delete your Public Information. By posting your Public Information to or through WHEN’s Products and Services, you expressly authorize WHEN to use your Public Information for any lawful purpose and give up any claim that use by WHEN of your Public Information violates any of your rights.


09. Information Sharing and Disclosure

As a matter of policy, we do not sell, rent, or share any of your Personal Information, including your email address, to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your Personal Information may be disclosed in the normal scope of business to provide our services and products to customers:

  • Purpose: We may disclose your Personal Information to fulfill the purpose for which you provide it.
  • Buyers or Successors: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of When Enterprises Corporations’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Site users is among the assets transferred.
  • Legal Requests: Company cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you, other users, and Company from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, username history, and fraud complaints without a subpoena. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss, or report suspected illegal activity.
  • Other Disclosures: We may also disclose your Personal Information: (1) to enforce or apply a subsequent agreement between you and Company and other agreements, including for billing and collection purpose; or (2) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose Personal Information, including your email address, to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your Personal Information that they collect from Company. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should neither rely upon nor expect, that your Personal Information or private communications will always remain private.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

You may also send us an email at to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to


10. Cookies and Related Technologies

When you use the Services, we collect certain information by automated or electronic means, using technologies such as cookies, browser analysis tools, and web server logs. As you use the Services, your browser and other electronic devices communicate with servers operated by us and our services providers to coordinate and record the interactivity and fill your requests for services and information.

The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to Company by your computers or mobile devices. These servers are operated, and the cookies managed by us or our service providers.

For example, when you visit the Site, Company and our service providers may place cookies on your computers or mobile devices. Cookies allow us to recognize you when you return, and track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account and preferences.

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.


11. Health Insurance Portability and Accountability Act (HIPAA)

As of the date of this Privacy Policy and Terms of Use, WHEN is acting as neither a Covered Entity nor a Business Associate as defined by the Health Information Portability and Accountability Act (“HIPAA“). Nonetheless, WHEN is committed to protecting your Personal Health Information. In the event WHEN’s status changes such that it is subject to HIPAA, we intend to update our Privacy Policy and Terms of Use.


12. Manage Your Security Settings

You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third party advertising companies online at

You may manage how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

If you wish to opt out of receiving offers directly from Company service providers, you can follow the opt-out instructions in the emails that they send you.


13. Security

We follow generally accepted industry standards to protect Personal Information, including your email address, submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.  Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


14. Children Under the Age of 13  

We do not knowingly collect information from minors. Our Site is intended for and directed towards adults. Our Services are not directed to minors and we do not knowingly collect Personal Information from minors.  Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at


© 2018 When Enterprises Corp.