This policy applies to information we collect:
02. Personal Information
03. Protected Health Information
04. Information Collection & Use
Company collects Personal Information from you through the Services to allow us to provide the Services that will most likely meet your needs and preferences. We only collect Personal Information about you that we consider necessary for achieving this purpose.
In general, you can browse Company and “opt-out” from providing us with any Personal Information. Once you agree to provide us with Personal Information, you are no longer anonymous to us. If you choose to use and/or purchase certain Services we may require you to provide contact and identity information, billing information, and other Personal Information as indicated on the applicable forms. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use or purchase a particular service.
We collect several types of information from and about users of our Site, including information:
We collect this information:
We may track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand our customers.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities, we may collect and retain such information in a file specific to you.
Upon your enrollment as a Member, we may collect a membership fee or other charges via credit card payment for your access to and use of FYW Products and Services. In connection with your payment of this fee or other charges, we capture certain credit card information and other personal information related to your payment, including (“Payment Data“). It is entirely your choice whether or not to provide Payment Information to or through FYW Products and Services. If you choose not to provide requested Payment Information, you may not be able to use certain Products and Services.
Under some circumstances we may require some additional financial information. We use your financial information, including credit card information, to verify the accuracy of your name, address and other information, as well as to bill you for your use of our services and products.
06. Use of Your Personal Information
You agree that we may use your Personal Information, including your email address, to improve our marketing and promotional efforts, to analyze Company usage, to improve the Services, and to customize Company’s content, layout, and services. These uses improve Company and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe, and customized experience while using Company and/or the Services.
07. Communications from Company
We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we provide you a way to unsubscribe from each of these communications. If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each such communication or by contacting us.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if access to our products is temporarily suspended for maintenance, we might send you an email or text message. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, please do not submit your Personal Information to Company.
08. Public Information
Any Personal Information or other information that you may choose to share in a posting or online discussion or forum made available via our Site is publicly available and not private or confidential (your “Public Information“). Your Public Information may be seen and/or collected by third parties and used in ways that we are unable to monitor, control, or predict. You are solely responsible for your Public Information. We have sole discretion whether to publish your Personal Information and we reserve the right, without prior notice, to monitor, edit, remove or delete your Public Information. By posting your Public Information to or through WHEN’s Products and Services, you expressly authorize WHEN to use your Public Information for any lawful purpose and give up any claim that use by WHEN of your Public Information violates any of your rights.
09. Information Sharing and Disclosure
As a matter of policy, we do not sell, rent, or share any of your Personal Information, including your email address, to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your Personal Information may be disclosed in the normal scope of business to provide our services and products to customers:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
You may also send us an email at email@example.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org.
10. Cookies and Related Technologies
When you use the Services, we collect certain information by automated or electronic means, using technologies such as cookies, browser analysis tools, and web server logs. As you use the Services, your browser and other electronic devices communicate with servers operated by us and our services providers to coordinate and record the interactivity and fill your requests for services and information.
The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to Company by your computers or mobile devices. These servers are operated, and the cookies managed by us or our service providers.
For example, when you visit the Site, Company and our service providers may place cookies on your computers or mobile devices. Cookies allow us to recognize you when you return, and track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account and preferences.
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
11. Health Insurance Portability and Accountability Act (HIPAA)
12. Manage Your Security Settings
You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third party advertising companies online at www.networkadvertising.org/choices/.
You may manage how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
If you wish to opt out of receiving offers directly from Company service providers, you can follow the opt-out instructions in the emails that they send you.
We follow generally accepted industry standards to protect Personal Information, including your email address, submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
14. Children Under the Age of 13
We do not knowingly collect information from minors. Our Site is intended for and directed towards adults. Our Services are not directed to minors and we do not knowingly collect Personal Information from minors. Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at email@example.com.
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